What is Coaching


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Coaching is a way of supporting people to move forward. It is about creating a supportive environment where clients can explore situations and periods they are finding difficult and also develop their learning, resilience and confidence. It can also empower clients to achieve goals and fulfil their potential.

Everyone experiences anxiety and low moods at times. In fact these are entirely natural, and with appropriate and skilled listening and exploration, these can become healthy experiences where people can grow and move forward.

Who is it for?

  •  Anyone over the age of 16 years and above who are registered with a GP in Staffordshire.

  • Anyone feeling stressed, anxious, low in mood or depressed.

  • Anyone who is ready to make positive changes in their life.

How do I make an appointment?

  • You can self refer yourself or a GP may recommend that you contact the services.

  •  You will need to contact the Staffordshire Wellbeing Service on the following number:

Call: 0300 3030 923

Monday to Friday 9am-4.30pm (excluding Bank Holidays).

or visit staffsandstokewellbeing.nhs.uk

Coaching in a nutshell

  • Helping people find a way forward at work or in their personal lives.

  • Helping people through difficult periods and situations.

  • Empowering people to fulfil their potential.

  • Listening.

  • Principally focussed on the present and future.

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Examples of where Coaching might help:

  • Loss of confidence, lack of direction

  • Anxiety in relation to particular situations

  • Exploring purpose and meaning

  • Dealing with specific situations, such as a conflict, interview, meeting or presentation

  • Developing career plans and strategies

  • Just needing someone to talk to, who will listen

Burton and District Mind also offer independent counselling services. Please see Adult Counselling section for further details.

​All initial appointments are subject to a telephone counselling assessment.

For counselling to be beneficial it is important to attend regular weekly appointments. If you are unable to attend an arranged appointment it is essential that you give us as much notice as possible. A message can be left at any time on our voicemail facility. If you fail to cancel in good time you may lose that session and if you miss two appointments without contacting us we will assume that you don’t wish to continue with the sessions.