Talking Therapies

Counselling on behalf of the NHS

Details_Unsplash (1).jpg

Burton and District Mind provide Counselling on behalf of the Staffordshire Wellbeing Service as part of their Improving Access to Psychology Therapies Programme, supported by the Midlands Partnership Foundation NHS Trust.

This service is for people who are feeling stressed, anxious, low in mood or depressed who live in or around Burton on Trent, Uttoxeter, Lichfield, Burntwood and Tamworth. Sessions can be face to face (Burton, Lichfield or Tamworth), telephone or by Zoom.

Please click here to go to the NHS Midlands Partnership Web Site for more information.

Who is it for?

  •  Anyone over the age of 16 years and above who are registered with a GP in Staffordshire.

  • Anyone feeling stressed, anxious, low in mood or depressed.

  • Anyone who is ready to make positive changes in their life.

How do I make an appointment?

  • You can self refer yourself or a GP may recommend that you contact the services.

  •  You will need to contact the Staffordshire Wellbeing Service on the following number:

Call: 0300 3030 923

Monday to Friday 9am-4.30pm (excluding Bank Holidays).

or visit

What happens next?


The team at the Wellbeing Service will take your details and offer a phone assessment which will generally be within 28 days of your first call to the central helpline.

What can I Expect?

You will be able to talk about your concerns and at the end of the assessment, you will discuss the next steps.

If IAPT is the best service for you, they may offer a variety of formats which may include:

  • Cognitive Behavioural Therapy (CBT) for anxiety.

  • EMDR for trauma.

  • Interpersonal therapy.

  • Couples therapy.

  • Counselling for depression and/or anxiety


If counselling is considered the best option, the Wellbeing Service will put you in our queue - you don't need to call us.

Burton and District Mind also offer independent counselling services. Please see Adult Counselling section for further details.

​All initial appointments are subject to a telephone counselling assessment.

For counselling to be beneficial it is important to attend regular weekly appointments. If you are unable to attend an arranged appointment it is essential that you give us as much notice as possible. A message can be left at any time on our voicemail facility. If you fail to cancel in good time you may lose that session and if you miss two appointments without contacting us we will assume that you don’t wish to continue with the sessions.