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Our Quality Commitments

At Burton and District Mind, we pride ourselves in the high quality services that we offer. We provide the best service possible to ensure people are getting the best care for their primary mental health needs.

The professional counsellors on our NHS team, our Low Cost Counselling and our Workplace Health Team are all BACP registered and are fully qualified, extensively experienced, and have clincial supervision, ensuring adherence to BACP Code of Conduct.

Our faciliators for holistic therapy and eco-therapy are fully qualified in both their fields of expertise and to faciliate groups.

All of our volunteers are all screened and are provided accredited training, bespoke coaching and supervision.

We employ a Development and Sustainability Team to ensure we are continuously listening and involving our participants and responding to our communities needs.

All of our activities are project managed, risk assessed and our projects are guided by highly detailed operation guides which are often co-produced by people with mental health problems.

We don’t just say our services are high quality, we mean it. This is reflected in our feedback:

“My counsellor took time to understand my issues and how they affected me. I felt that she actually understood how I was feeling. We covered past experiences and we talked about moving on in a more positive way. Fast forward 6 months later, I have now set up my own business which is doing really well. I now know my worth, which is something thought I’d never say. Yes, I still have days when I’m down, but they’re nothing like before. I now like myself, I’m proud of myself and how far I’ve come and I couldn’t have gotten to this point without this amazing service. Thank you so much for all that you do. I really wouldn’t be where I am today without your help.”


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